Review · MEDEU SHYMBULAK AND KOK-TOBE
Private high mountain ice rink Medeo and ski resort Shymbulak tour
Mountain air, ice, and big views await. This private Almaty outing links the Medeo ice rink, its 842-step Health Staircase, and the Shymbulak ski area in four to six hours. You get a compact taste of Kazakhstan’s mountain resort country without arranging separate transport or cable-car visits.
I like the private format, since your group can set the pace with a mountain guide and air-conditioned vehicle. I also like the range of scenery, from Soviet-era engineering at the Medeo dam to Tien Shan peaks and glaciers seen from the gondola. The main drawback is the schedule: climbing 842 steps, then reaching high altitude by cable car, can make this a tiring half-day for anyone unused to mountain activity.
In This Review
- Key points to know before booking
- Why this Almaty mountain tour works well
- Medeo at 1,691 meters: skating and Soviet engineering
- The 842-step Health Staircase and Medeo dam
- Riding from Medeo to Shymbulak by gondola
- What the private format changes
- Timing, food, and what to bring
- Is $143.10 per person fair value?
- Who should book this experience?
- Should you book the Medeo and Shymbulak tour?
- FAQ
- Where does the tour start?
- Where does the tour end?
- How long does the tour last?
- Is this a private tour?
- Is Medeo Ice Rink open all year for skating?
- Is ice skate rental included?
- How many steps are in the Medeo Health Staircase?
- Can I avoid climbing the staircase?
- Is lunch included?
- Is cable-car access to Talgar Pass guaranteed?
- What is included in the price?
- Can I cancel for a full refund?
Key points to know before booking

- Three major mountain sights in one outing: Medeo rink, Medeo dam, and Shymbulak ski resort are covered in a single private tour.
- Ice skating is seasonal: The tour offers skating during winter, with skate rental included when the rink is operating for that activity.
- The 842 steps are optional: You can climb the Health Staircase or use a mountain eco-taxi to reach the dam.
- Shymbulak involves several cable-car stages: You travel from Medeo toward the ski area, then continue higher for mountain views.
- The price includes useful essentials: Private transport, facility fees, bottled water, a mountain guide, and skate rental are covered.
- Lunch is not included: Bring money or snacks, since food, soft drinks, and alcoholic drinks are separate.
Why this Almaty mountain tour works well

Almaty is lucky to have serious mountain scenery close to the city. The Medeo and Shymbulak area gives you that contrast in one morning or afternoon: a large urban center below, then snowy summits, glaciers, and high-altitude recreation above.
At $143.10 per person, this is not a budget sightseeing ride. It is a private experience, so the price makes more sense for couples, families, or small groups that value their own vehicle and guide. The cost also covers the transport between sites, admission and facility fees, bottled water, and the cable-car experience.
I would not choose this tour if you want a slow, unstructured day in the mountains. The program packs several stops into four to six hours. I would choose it if you have limited time in Almaty and want to see both the historic Medeo complex and the modern ski resort without working out the connections yourself.
The operator is Incredible Kazakhstan. The tour is offered daily, with morning start windows listed from 8:00 to 8:30, 9:00 to 9:30, 10:00 to 10:30, and 11:00 to 11:30. You should confirm the exact pickup time and location before setting out, since the stated meeting point is given as a plus code in Almaty.
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Medeo at 1,691 meters: skating and Soviet engineering

The first stop is Medeo, an open-air ice rink at 1,691 meters above sea level. It is presented as the highest open ice rink in the world, and its sporting record is a major part of the visit. The rink became famous for the number of world speed-skating records set on its ice.
You get more than a quick photo stop here. The guide explains the monumental Soviet architecture and the role of Medeo as one of Almaty’s major mountain attractions. The setting gives the site extra force: the rink is not an isolated sports building, but part of a mountain complex framed by the Ile Alatau National Park.
During winter, skating is offered and ice skate rental is included. That is an important value point, especially if you did not pack skates for Kazakhstan. Still, skating is tied to the winter season and operating conditions, so you should not treat it as guaranteed at every time of year.
The scheduled time at Medeo is about one hour. That can be enough for a look around, an explanation of the site, and some time on the ice when skating is available. If you want a long skating session, you may find the timing tight, especially if the group also wants to climb the stairs.
The 842-step Health Staircase and Medeo dam
Above the rink is the Medeo Health Staircase, a famous mountain fitness route with 842 steps. The climb is short in distance but not necessarily easy. At this altitude, the stairs can feel like a proper workout, particularly after a night of poor sleep or a busy travel schedule.
The staircase leads toward the high mountain marble dam at Medeo. You can climb on foot, or take a mountain eco-taxi instead. I like that choice. It lets you enjoy the dam and the views even if you are not interested in turning a sightseeing tour into a fitness test.
The dam is one of the largest Soviet-era structures in Almaty and still protects the city from mountain mudflows. That practical purpose helps explain why the structure is so massive. You are not simply looking at an old concrete wall. You are seeing a piece of mountain engineering built to defend the city below.
The dam stop lasts about 45 minutes. From here, you can look across the Medeo area toward the Tien Shan peaks and the surrounding slopes of Ile Alatau National Park. This is one of the best points for understanding how quickly Almaty rises from city streets into high mountain country.
If you take the stairs, wear shoes with a firm grip and pace yourself. The information provided does not specify a dress code or fitness requirement, and most people can participate, but the climb remains optional for a reason. A private guide can also make it easier to spend more time at the dam if your group prefers the view to the staircase.
Riding from Medeo to Shymbulak by gondola

After the dam, you return to the cable-car station and begin the ride toward Shymbulak. This is one of the strongest parts of the experience because the transport is also sightseeing. Instead of simply arriving at a ski resort by road, you rise above the mountain valley and watch the scenery open around you.
At the Shymbulak base station, the plan includes a short rest. You then continue higher by cable car to see the resort and the Tien Shan peaks more clearly. The whole Shymbulak portion takes about two hours, including the gondola rides and time at the resort.
Shymbulak is a working ski area, not just a viewpoint. Its fame comes from its altitude and setting, and the tour explains why the resort was officially included in the Guinness Book of Records. The exact record is not specified in the supplied information, so I would focus less on memorizing the title and more on the experience of reaching a major ski center high above Almaty.
The upper sections give you views of mountain peaks and glaciers. If another cable-car route is operating at the time of your visit, the tour may continue to Talgar Pass, at 3,200 meters. That possibility depends on the route being open, so consider it a bonus rather than a fixed part of the day.
High altitude can change the feel of a simple walk. You may find the air thinner and the temperature cooler than in central Almaty. Bring an extra layer, even if the city feels mild, and keep water close. Bottled water is included, which is useful, but you may want additional drinks or snacks because those are not part of the package.
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What the private format changes

A private tour is most useful here because the stops require movement between several facilities. Your own air-conditioned vehicle takes you between Medeo, the dam area, and the cable-car station, while the gondola handles the higher section.
You are not sharing the experience with another tour group. That can make a difference at the Health Staircase. One person in your group can climb while another uses the eco-taxi, though the exact timing should be discussed with the guide.
The guide also gives the day some context. The supplied feedback specifically praises Ilyas for being attentive to needs and timing, and for explaining subjects both inside and outside the planned route. If Ilyas is assigned to your group, that practical approach should suit a day with several moving parts.
Pickup is offered, but the published meeting information also gives a specific Almaty plus-code location. Confirm whether the vehicle collects you from your accommodation or whether you need to meet at the stated point. The tour ends back at the meeting point.
Timing, food, and what to bring

The total duration is approximately four to six hours. The difference depends on the pace of your group, the staircase choice, cable-car operations, and the amount of time spent at each stop.
The stated visits add up to roughly three hours: one hour at Medeo, 45 minutes at the dam, and two hours at Shymbulak. The remaining time covers road transfers, getting between cable-car stages, and any waiting or rest periods.
Lunch is not included. Neither are snacks, soda, or alcoholic drinks. Since the tour can cover a long morning or afternoon, I would bring a small snack and some extra water, even though bottled water is supplied.
Useful items include:
- Comfortable shoes for the staircase and uneven mountain walking
- Warm layers for Shymbulak and the upper cable-car sections
- Gloves and other winter clothing if you plan to skate
- A phone or camera for the dam, gondola, peaks, and rink
- A little extra money for food or drinks
The tour information says most people can participate and that public transportation is nearby. It does not provide detailed accessibility information for the staircase, dam, or cable-car stations. If anyone in your group has limited mobility, contact the provider before booking and ask which sections can be reached without using the stairs.
Is $143.10 per person fair value?

For a basic visit to one attraction, $143.10 would be high. For a private half-day that combines a guide, private vehicle, facility fees, Medeo, the dam, and Shymbulak cable cars, the price is easier to justify.
The best value comes when two or more people share the private vehicle and guide. Group discounts are offered, so larger parties should check the final rate rather than assuming every person pays the standard amount.
Skate rental is included, which removes one extra cost during the winter skating season. Lunch is not covered, but that keeps the tour focused on transport and mountain sightseeing rather than adding a fixed meal you may not want.
Booking about 14 days ahead is the average pattern for this experience. That is a useful guide if your dates are fixed, especially if you want a particular morning start. Free cancellation is available up to 24 hours before the start time. Within 24 hours, the amount paid is not refunded, and late changes are not accepted.
Who should book this experience?

I would recommend it to first-time visitors who want a clear introduction to Almaty’s mountain attractions. It also suits couples and small groups who prefer a private vehicle, a guide, and a flexible pace rather than a large shared excursion.
It works well for people interested in both culture and scenery. Medeo offers Soviet sports architecture and engineering, while Shymbulak provides the high mountain setting. The 842 steps add a modest physical challenge, but the eco-taxi option means you do not need to make the climb to enjoy the dam.
I would think twice if your main goal is a full day of skiing or skating. The tour is designed to show you several places, not to provide hours on the ice or ski slopes. I would also be cautious about booking it on a very tight schedule if your plans depend on reaching another appointment soon after, since mountain transport and cable-car timing can vary.
Should you book the Medeo and Shymbulak tour?
Book it if you want three of Almaty’s best-known mountain sights in one private outing, with transport and a guide already arranged. The strongest combination is the historic Medeo rink, the enormous dam, and the gondola ride toward Shymbulak, with the chance to skate in winter and reach Talgar Pass when that route is open.
Skip it if you want a relaxed meal, a long skating session, or a full day at the ski resort. For most short Almaty visits, though, this is a practical way to get beyond the city and into the Tien Shan without spending the day solving mountain logistics yourself.
FAQ
Where does the tour start?
The listed meeting point is 43V5+MJ7 Almaty, Kazakhstan. Pickup is offered, so confirm the exact arrangement and location before the tour.
Where does the tour end?
The activity ends back at the meeting point.
How long does the tour last?
The tour lasts approximately four to six hours.
Is this a private tour?
Yes. Only your group participates in the private activity.
Is Medeo Ice Rink open all year for skating?
The tour offers ice skating during the winter season. The provided information does not confirm skating availability at other times of year.
Is ice skate rental included?
Yes, ice skate rental is included.
How many steps are in the Medeo Health Staircase?
The Health Staircase has 842 steps.
Can I avoid climbing the staircase?
Yes. You can reach the Medeo dam by mountain eco-taxi instead of climbing the stairs.
Is lunch included?
No. Lunch, snacks, soda, and alcoholic drinks are not included.
Is cable-car access to Talgar Pass guaranteed?
No. The tour may continue to Talgar Pass at 3,200 meters if another cable-car route is open during your visit.
What is included in the price?
The price includes an air-conditioned vehicle, private transportation, landing and facility fees, bottled water, a mountain guide, and ice skate rental.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations within 24 hours are not refunded.
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